Fire alarm upgrade and installation
We upgraded and installed a fire alarm system for HVC supplies, a leading UK manufacturer and stockist of grilles, diffusers, louvres, fire and volume control dampers and natural ventilation equipment based in Stourbridge.


Fire Alarm System Upgrade for Enhanced Safety
Our client needed a reliable fire alarm system that offered comprehensive protection and seamless control. Their existing setup was unreliable and split into two separate systems, making centralized management difficult. Additionally, there was a lack of sounders and beacons, leading to concerns that not everyone would evacuate during a fire alarm drill.
To enhance safety, they required:
- A unified fire alarm system for the entire building
- Additional sounders and beacons for improved alerts
- Automatic notification to a central monitoring station for keyholder and fire brigade response
We designed and implemented a tailored solution that met all their needs—ensuring a safer, more efficient fire alarm system.
Comprehensive Fire Alarm System Upgrade
After evaluating all options, we installed an Advanced MX5 Pro addressable panel with Apollo detection and warning devices, ensuring the system met all our client’s needs.
What We Did
- Installed a centralized fire alarm panel for full-building control
- Altered and extended cabling to integrate the system into one
- Replaced outdated beam detection with new point smoke detection
- Added additional sounders and beacons to improve alerts
- Secured all fire alarm cables to BS7671 standards
- Installed CSL DualCom Pro Fire for automatic central station monitoring

The Results:
A reliable and fully compliant fire alarm system
Massive reduction in false alarms
Simple and user-friendly operation
Ongoing bi-annual maintenance in line with BS5839-1, with a digital service report generated after every visit
Now, our client enjoys peace of mind, knowing their building is protected and compliant.
Let's get your business protected
Book a free site survey today and get a no obligation quote.
- We pride ourselves on delivering expert Advice, Services and High-Quality Installations to each and every one of our Customers.
- 100+ 5-star reviews across multiple platforms - read our reviews here: Facebook, TrustPilot, Google.
- Certificated SSAIB approved installer of intruder alarms, CCTV systems and Fire Alarms
- Securing people and property in the Stourbridge and surrounding areas for over 40 years
For more information about any of our services, please get in touch. Call us on 01384 396316 or email us.
Business Alarm system in need of updating?
If you already have a Fire Alarm System we can take over the alarm system maintenance and support or add upgrades.
We can bring your system to the modern age, providing you with real time notifications to your smartphone including movement detection and alarm activations.
Reviews

Satisfied Once Again
I have used this company for the best part of 25 years and have always valued their advice, reliability and service. New alarm installed and CCTV.
Once again they have been prompt and done everything they promised and when they said they were going to do it. A rare commodity today!!
M Knowles

A proper service
West Mercia Security are always, polite, on time and very very helpful. Everything is not an issue, and all work and maintenance is conducted very professionally, speedily, and cleanly.
If you are looking for a new or replacement service, please get in touch with them, I doubt you will be disappointed.
R Brooker